Last updated: 5 August 2026
KHORONE LTD (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit khorone.co.uk or make a purchase, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
KHORONE LTD, registered office at One Canada Square, Canary Wharf, London, United Kingdom, E14 5AB, company number 17016684, is the data controller responsible for your personal data. Contact: info@khorone.co.uk.
2. Information We Collect
We may collect: name, billing and delivery address, email address, phone number, order history, and payment confirmation data (card and payment details are processed directly by Paysera, our payment service provider, and are not stored by us); account login details, if you create an account; technical data such as IP address, browser type, and cookies (see our Cookie Policy). Your order and account information is processed and stored using the WooCommerce platform, which runs on our own website infrastructure.
3. How We Use Your Data
We use your data to process and deliver your orders, manage your account, respond to customer service enquiries, send order-related communications, and, with your consent, send marketing communications. We also use it to improve our Site and prevent fraud.
If you receive marketing communications from us, you can unsubscribe at any time by clicking the “unsubscribe” link included in our marketing emails, or by contacting us at info@khorone.co.uk. Unsubscribing from marketing communications will not affect order-related or account-related emails, which we may still need to send you.
4. Legal Basis for Processing
We process your data based on performance of a contract (processing your order), legal obligation (e.g. tax/accounting records), legitimate interests (fraud prevention, Site improvement), and consent (marketing emails, non-essential cookies).
5. Sharing Your Data
We share data with trusted third parties strictly as needed to operate the Site, including Paysera (payment processing), delivery/courier partners, email and hosting service providers, and, where legally required, regulatory or law enforcement authorities. We do not sell your personal data.
6. International Transfers
Where any of our service providers are located outside the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements.
8. Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at info@khorone.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
9. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.