A few things buyers ask most often. Can’t find your answer? Email orders@khorone.co.uk and we’ll help.
Where do you deliver?
We deliver to addresses across the United Kingdom via a tracked Royal Mail service. Free UK delivery on orders over £50.
How long does delivery take?
Orders are dispatched within 1–2 working days and typically arrive 2–3 working days after dispatch. You’ll receive tracking by email.
Are your products medicines?
No. Our products are food supplements, not medicines, and are not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, breastfeeding, taking medication or have a medical condition, consult a healthcare professional before use.
How should I store them?
Keep in a cool, dry place out of direct sunlight, and reseal after use. Always follow the guidance on the pack.
Can I return an item?
Unopened items can be returned within 14 days. See our Shipping & Returns page for the full policy.
How can I pay?
Payment is taken securely at checkout by card. Your full card details are never stored by us.
How do I contact you?
Email orders@khorone.co.uk — a real person replies within one to two working days.